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Shipping Policy / 2012-10-10



 We offer 2 shipping methods:

1. FREE Shipping by Standard Registered Mail 

2. Express Shipping by DHL based on request only, additional shipping charges may applied. 

FREE Shipping estimate arrive to you in 7-14 working days.
Express Shipping by DHL estimate arrive to you in 4-5 working days.
please do contact us anytime if you wish to upgrade to

Express Shipping by DHL
Return & Replace Policy?

At, we want you to be pleased with your purchase. 
Refunds will be given at the discretion of the Company Management. 
Kindly check the lenses from the bottom of the bottle before you open it. 
We do not accept return & replace for reasons: 

1. Dislike the color

2. Exchange to other prescripton 

3. Order wrongly for the color and or prescription

Customs Duty and Other 

Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.
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User Comment
jjmeejjmee: 给出 评分 ( 2015-06-29 18:44:06 )
I'm not sure if you gave me the right tracking number cz that's not my name and when I try to track it, it says sent out on 15th Feb 2015. Order #2015060828179 Name is Jaime Koh (Australia)
Hi dear please email me at [email protected] we will follow up your problem thank you
Anonymous user: 给出 评分 ( 2015-06-28 05:16:22 )
Hi, could u please tell me what's happening with my order? I ordered it on 9th June and till now there is no update. I emailed u twice and no reply. Order is 2015060828179. Thanks
Hi dear this is your tracking number. Invoice NO.:
RX523650215DE(*) Alexeeva TatianaEdit

claudini25: 给出 评分 ( 2015-04-15 07:28:19 )
Hi, can i know if you send the item yet? the order is no. 2015040521396 I still waiting because it says "preparing" but i paid 9 days ago.
Hi, usually tracking would be late release by shipping company. We will update immediately once they release
Caroline: 给出 评分 ( 2015-03-31 04:46:10 )
Hello. I placed the order on March 26 but I have not received anything about whether it has already sent or anything . Can I know the status ?
hi may i have your order number?
email to us at [email protected]
miasophia: 给出 评分 ( 2014-05-31 01:32:29 )
Hi i just wanted to know when is order #2014052264871 is being shipped?
Hi, your order being shipped, status will be update after tracking no. Released by shipping company they would usually delay for normal mail of the release of no. Don't worry you'll probably receive the item sometimes before the tracking release. Thank you
NurulFarhana: 给出 评分 ( 2014-03-10 12:15:46 )
hi, has my order been shipped yet?
Hi, we have contacting and follow up with you by email already thank you :)
jekawood: 给出 评分 ( 2013-06-13 01:32:49 )
Hi, I havent recived my tracking number, can i ask here? thanks!
Hi dear sorry for the delay of tracking no.
As we waiting shipping company to release it to us. Once we get it we will upload all and sent by email to all our customer thank you
Anonymous user: 给出 评分 ( 2013-06-04 23:41:26 )
hoe much would it cost to have Express Shipping by DHL to the uk manchester
DHL express fast shipping, cost usd 15 you can choose this option when you chosen your product and check out. Thank you
GDijains: 给出 评分 ( 2013-04-26 02:22:19 )
All shippings includes tracking number?
Hi, yes all shipping has the tracking no. For your reference thank you =)
Anonymous user: 给出 评分 ( 2013-03-20 07:25:10 )
I just sent you a message, but I think I forgot to add my receipt number. 4995-7906-8952-4044. Once again, I'm just wondering if you have received my order since I accidentally ordered off of instead of I'm not sure if its your newer site!
Yes no worry dear is the same ^^ we will proceed the order once Ou confirm
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